Privacy Policy
Last Updated: 22nd May, 2026
Introduction
Welcome to The Sculpt Formula (“we,” “us,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at thesculptformula.com and use our online fitness platform and services.
By accessing or using our website and services, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.
Information We Collect
Personal Information You Provide
We collect personal information that you voluntarily provide to us when you:
- Create an account or sign up for our free trial
- Subscribe to our membership plans
- Join our studio waitlist
- Contact us with enquiries
- Submit progress journal entries
- Update your account details
This information may include:
- Contact Information: First name, last name, email address, phone number
- Account Information: Password, date of birth
- Payment Information: Credit card details, billing information (processed securely through our payment gateway MyFatoorah)
- Fitness Profile: Current fitness level, fitness goals, physical limitations or injuries
- Progress Data: Measurements, photos you upload, workout completion data, progress notes
- Communication Preferences: Email notification preferences, marketing preferences
Information Collected Automatically
When you visit our website or use our platform, we automatically collect certain information about your device and usage, including:
- Device Information: IP address, browser type, operating system
- Usage Data: Pages visited, time spent on pages, workout videos accessed, recipes viewed
- Location Data: General location based on IP address (country/city level)
Cookies and Similar Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us:
- Remember your login information
- Understand how you use our platform
- Improve our services and user experience
- Deliver relevant content
You can control cookie preferences through your browser settings. However, disabling cookies may limit your ability to use certain features of our platform.
How We Use Your Information
We use the information we collect to:
Provide and Maintain Our Services
- Process your membership registration and payments
- Deliver access to workout videos, nutrition content, and progress tracking tools
- Manage your account and subscription
- Process your studio waitlist registration
- Send you service-related communications and updates
Improve and Personalise Your Experience
- Customise content and recommendations based on your fitness level and goals
- Analyse usage patterns to improve our platform and content
- Develop new features and services
Communicate With You
- Respond to your enquiries and provide customer support
- Send you important updates about your membership
- Send promotional emails about events, new content, or special offers (only if you’ve opted in)
- Send reminder emails about your free trial or membership renewal
Ensure Security and Prevent Fraud
- Monitor and prevent fraudulent transactions
- Protect against unauthorised access to your account
- Ensure the security of our platform
Comply With Legal Obligations
- Respond to legal requests and prevent harm
- Enforce our terms of service
How We Share Your Information
We do not sell your personal information to third parties. We may share your information in the following circumstances:
Service Providers
We share information with trusted third-party service providers who help us operate our business, including:
- Payment Processing: MyFatoorah processes all payment transactions securely. We do not store your full credit card details on our servers.
- Email Communications: Email service providers who help us send account notifications and marketing emails
- Hosting Services: Cloud hosting providers who store our platform data
- Analytics Providers: Tools that help us understand how our platform is used
These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
Business Transfers
If The Sculpt Formula is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
With Your Consent
We may share your information for any other purpose with your explicit consent.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
Access and Update
You can access and update your personal information at any time by logging into your account and visiting your Account Details page.
Delete Your Account
You can request deletion of your account by contacting us at info@thesculptformula.com. Please note that we may retain certain information as required by law or for legitimate business purposes.
Opt-Out of Marketing Communications
You can opt out of receiving promotional emails by:
- Clicking the “unsubscribe” link in any marketing email
- Updating your communication preferences in your Account Details
- Contacting us at info@thesculptformula.com
Please note that even if you opt out of marketing emails, we will still send you essential service-related communications about your account and membership.
Data Portability
You may request a copy of your personal information in a structured, commonly used format by contacting us at info@thesculptformula.com.
Cookie Preferences
You can manage cookie preferences through your browser settings. Most browsers allow you to refuse or delete cookies.
Data Security
We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:
- Secure socket layer (SSL) encryption for data transmission
- Secure payment processing through certified payment gateways
- Password protection for your account
- Regular security assessments and updates
- Restricted access to personal information on a need-to-know basis
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to provide our services and fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
Specifically:
- Account Information: Retained while your account is active and for a reasonable period afterwards to comply with legal obligations
- Payment Records: Retained as required by Kuwait tax and financial regulations
- Progress Data: Retained while your account is active; deleted upon account deletion unless you request otherwise
- Marketing Data: Retained until you opt out or we no longer have a legitimate interest
Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately at info@thesculptformula.com and we will take steps to delete such information.
International Data Transfers
The Sculpt Formula is based in Kuwait. If you are accessing our services from outside Kuwait, please be aware that your information may be transferred to, stored, and processed in Kuwait or other countries where our service providers operate. By using our services, you consent to such transfers.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:
- Posting the updated Privacy Policy on our website
- Updating the “Last Updated” date at the top of this policy
- Sending you an email notification (for significant changes)
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Third-Party Websites
Our website may contain links to third-party websites, including our social media profiles. This Privacy Policy does not apply to those third-party sites. We are not responsible for the privacy practices of other websites. We encourage you to read the privacy policies of any third-party sites you visit.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
The Sculpt Formula
Email: info@thesculptformula.com
Instagram: @thesculptformula
Address: Kuwait
We will respond to your enquiry within a reasonable timeframe.
Kuwait-Specific Information
As a business operating in Kuwait, we comply with applicable Kuwait data protection laws and regulations. If you have specific concerns about how your data is handled under Kuwait law, please contact us at the details provided above.